Please read this important information about your PRINT AT HOME tickets BEFORE you arrive at the Palace Theater—Waterbury
The Palace Theater does offer patrons the ability to print tickets that are purchased online at home before you come to the theater. However, only tickets purchased through the following authorized and official websites are considered valid and will be guaranteed seating: www.palacetheaterct.org | www.tickets.com
Although other websites may appear official and even include the Palace logo, they are often third party ticketing sites and are not authorized to sell tickets on behalf of the Palace Theater. If you purchased tickets through an unauthorized vendor/website, we encourage you to call the Palace Theater Box Office 203.346.2000 immediately to ensure that the tickets you are holding are in fact valid.
Ticket holders that purchased tickets through third party websites, unauthorized vendors or scalpers cannot be guaranteed seating, may be refused at the door and may be subject to a repurchase fee. The Palace Theater is not responsible or liable for tickets purchased through third party ticket websites, unauthorized vendors or scalpers.
To report misleading ticket practices by unauthorized third party vendors, please contact:
Department of Consumer Protection
165 Capitol Avenue
Hartford, Connecticut 06106
Main Telephone: (860) 713-6100
Consumer Info/Complaints: (860) 713-6300
Consumer Complaints Fax: (860) 707-1966
Toll Free: (860) 842-2649